Fees & rebates

At ROOM TO BE, we provide counselling for adults, adolescents, couples, and funded clients through a range of pathways including private sessions, private health insurance, NDIS, EAP (Converge), and Fortem Australia.

Whether you are self-funding or accessing support through a funded program, the information below outlines session fees and rebate options.
 

Private counselling fees

Individual sessions

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• Adults (50 minutes): $154 (incl. GST) 

• Adolescents (50 minutes): $143 (incl. GST) 

Payment is required at the time of session unless otherwise arranged.

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Couples Counselling

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• Initial couple session: $286 (inc. GST) which includes a 60 minute session and online questionnaires. 

• 60 minute session: $220 (inc. GST)

• 90 minute session: $308 (inc. GST)

• Two hour session: $407 (inc. GST)

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Private Health Insurance Rebates

Fiona Wood, Counsellor, is registered with the following private health funds. If your policy includes counselling or psychology cover, you may be eligible to claim a partial rebate.

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• Australian Health Management Limited (AHM) 

• Australian Regional Health Group (ARHG) – including ancillary providers.

• Bupa Australia 

• Hospital Contributions Fund of Australia Limited (HCF) 

• Medibank Private Limited 

If you are a member of one of these funds:

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• Rebates will vary depending on your level of cover 

• You will need to confirm eligibility and rebate amounts directly with your provider 

• A receipt will be provided after payment so you can submit a claim (if applicable)

 
Please note that private health insurance typically provides a partial rebate rather than full coverage, so out-of-pocket costs may still apply.

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NDIS Counselling

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NDIS sessions: $153 per session (no GST applies) 

ROOM TO BE supports NDIS participants who are:

• Self-managed 

• Plan-managed 

 

If you are accessing services through the NDIS:

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• A separate service agreement is required prior to commencing sessions 

• Billing will follow your NDIS plan and management type 

• Please refer to your agreement for full terms, including cancellations and payment processes 

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Employee Assistance Program (EAP) – Converge

ROOM TO BE provides counselling through Converge International’s Employee Assistance Program (EAP).

If your workplace offers EAP via Converge:

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• Sessions may be fully funded by your employer 

• There is no out-of-pocket cost to eligible employees 

• Sessions are typically short-term and focused on personal or workplace wellbeing

 
Please confirm your eligibility with your employer or Converge.
 

Fortem Australia
First responders & families

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ROOM TO BE is a contracted provider with Fortem Australia.

Eligible first responders and their families (including partners, couples, teenagers, and adults) may access funded counselling sessions.

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• Sessions are funded through Fortem Australia 

• Eligibility and session allocation are determined by Fortem Australia

• No out-of-pocket fees apply for approved clients 

• Individual and couple sessions are available

For more information, including a list of eligible first responder organisations, please see the Fortem Australia website.